VP, Logistics and Operations
The company is a direct to consumer wellness company, who believes in personalized health, and aim to support your journey through customized care, science and technology. Your well-being comes first and the company aims to come up with solutions that fit your individualized needs.
Looking for a knowledgeable, strategic, data-driven, team player to join the Operations team as their Vice President of Logistics and Operations, reporting directly to the CEO. The ideal candidate has 7-15 years of ecommerce, multi-location, operations, consumer, fulfillment, and 3PL management experience. This is an opportunity to own and manage the fulfillment and customer experience of a fast growing, fun, and collaborative CBD health and wellness organization. This role blends operations and supply chain functions, the ideal candidate is an exceptional leader who knows how to build and manage teams as well as executive level relationships to continue helping The Company grow.
What you’ll be responsible for:
? Ensuring that Operations is aligned with the larger organizational goals and that functions can scale to meet high growth expectations ? Partner effectively with CEO to ensure the successful execution of the company’s strategic vision and direction. ? Lead strategy for component sourcing and manufacturing services across the company, including negotiating pricing, terms, and contracts with key suppliers, ensuring the lowest total cost of ownership through the use of effective cost modeling techniques. ? Achieving best in class fulfillment as measured by analytics and customer LTV ? Incorporating additional 3PL facilities to optimize ship times and costs ? Managing 3PL output, productivity, and quality control, along with budgets, SLAs and contracts for multiple locations ? Overseeing design, buildout, and optimization of new and existing 3PLs ? Extensive knowledge of 3PL process, layout, staffing, technology, and implementation ? Planning for peak season of 10-15x normal volume during holidays ? Leading D2C best practices from 3PL to the customer’s door ? Participating in integration of ERP system with one or more 3PL facilities ? Establishing reverse logistics processes and best practices
What we’ll love about you:
? Ability to tackle and solve challenging operational problems that require resourcefulness, creative thinking, and collaboration, often with incomplete information. ? Ability to coach and develop team members to take on more responsibility ? Positive attitude—can always see light at the end of the tunnel ? Outstanding analytical skills and judgment. Can gather information, develop models, weigh relevant factors and make decisions based on data, trends, and past experience. ? Can think on your feet and solve problems both large and small without getting overwhelmed ? Constant eye towards efficiency and optimization ? A team player who is willing and happy to help ? Strong written and verbal communication skills ? Belief in our mission and understands the importance of giving back ? Inquisitive, loves to learn, embraces failure, and never gives up ? Comfortable working in an open office environment while staying focused
What you’ll love about us:
? We are a team of smart, interesting, diverse, funny, and loving people. ? We offer competitive compensation, employer paid health benefits, 401k , paid parental leave, snacks , a fun, relaxed office environment. ? We take the responsibility to make sure you are excited, happy, and find fulfillment in your work very seriously. ? We value fun. This is why we host office lunches and offsite team outings. ? We believe success comes from the collective effort of all, which is why all full-time employees receive equity in the business. ? We offer flexible paid time off for all full-time employees. This includes generous vacation and sick days because we understand the value of health, relaxation, spending time with friends and family, and traveling the world.
? 7-15 years of fulfillment and operations experience ? D2C apparel experience with 6-9 lines/order, B2B a plus but D2C a must ? Need to have ERP experience preferably Netsuite, Excel power user, advanced SQL, WMS, OMS, and IMS knowledge (if you don’t know what these are, please do not apply), WooCommerce is a plus ? Extensive supply chain and logistics experience ? International 3PL a plus (Canada, EU and/or multi-location 3PL) ? Domestic and international parcel shipping knowledge, 321 imports